Category: Contact Centre

Creating Communities Around Your Customers

Creating Communities Around Your Customers Investing in and building a community around your brand can literally save your company. Just take Harley-Davidson, for example, which was facing financial ruin back...

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3 Key Tips to Increase Customer Satisfaction During COVID

3 Key Tips to Increase Customer Satisfaction During COVID ​ Through the midst of a pandemic, we have witnessed society react and evolve in unpredictable ways — and this couldn’t...

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The Post-COVID Workplace Trends You Can Expect In fall

The Post-COVID Workplace Trends You Can Expect In fall With the COVID-19 pandemic closing down many traditional workspaces and pushing people into their makeshift home offices, the workplace trends for...

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5 Steps To Becoming A Superstar Employee

5 Steps to Become a Better Programmer With such vast competition in and outside of the workplace, capturing the recognition of your boss is no easy task. Whether your goal...

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Newtech Unveils Innovative Referral App for Efficient Hiring

Newtech Unveils Innovative Referral App for Efficient Hiring Newtech has launched a groundbreaking referral app that aims to transform our Newtech recruitment process. The Referral App 2023 leverages employee and...

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The Power of 5G Connectivity

The Power of 5G Connectivity: Unleashing a New Era of Communication The advent of 5G connectivity marks a significant milestone in the evolution of wireless communi-cation. With its promise of...

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How to Foster Inclusivity in the Workplace

How to Foster Inclusivity in the Workplace How to Foster Inclusivity in the Workplace 1. Create a Culture of Respect: Establish a zero-tolerance policy for discrimination, harassment, and bias. Promote respectful...

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Simple Ways to Inspire Your Clients

Simple Ways to Inspire Your Clients Depending on your industry, acquiring a new customer can be anywhere from 5 to 25 times more expensive than retaining one, but that’s just...

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Putting Customers at the Heart of Your Business: Building a Customer

Putting Customers at the Heart of Your Business: Building a Customer In today’s competitive business landscape, it is becoming increasingly clear that customer-centricity is a key driver of success. Building...

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Embracing Diversity and Inclusion: Building a Company for All

Embracing Diversity and Inclusion: Building a Company for All In today’s rapidly evolving world, fostering a culture of diversity and inclusion within a company has become more important than ever...

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